Contact Us

Connect with our global team for partnerships, product inquiries, and professional support

Get In Touch

Multiple ways to reach our professional team across different time zones

Singapore Headquarters

Address

60 PAYA LEBAR ROAD, #04-50, PAYA LEBAR SQUARE SINGAPORE 409051

Phone

+86 189 8400 0001

Email

wasedabiote@gmail.com

Business Hours

Mon-Fri: 9:00 AM - 6:00 PM (JST)

Guangzhou Office

Address

Room 3-A165, Unit 311, No.1 Mingzhu 1st Street, Hengli Town, Nansha District, Guangzhou City, Guangdong Province, China

Phone

+86 189 8400 0001

Email

wasedabiote@gmail.com

Business Hours

Mon-Fri: 9:00 AM - 6:00 PM (CST)

24/7 Support

Emergency Hotline

+81-80-1234-5678

WhatsApp Business

+81-90-8765-4321

Support Email

wasedabiote@gmail.com

Response Time

Within 24 hours

Send Us a Message

Fill out the form below and our team will get back to you within 24 hours. We're here to help with any questions about our products, partnerships, or technical support.

Service Commitment

24-hour response guarantee
Multi-language support
Professional consultation
Confidential information protection

Our Global Locations

Strategically positioned offices to serve our global clientele

Tokyo Office
Headquarters

Tokyo Office

Global operations and R&D command center located in Tokyo's core business district.

3-15-7 Shibuya, Shibuya-ku, Tokyo
5 min walk from Shibuya Station
GMT+9 (Japan Standard Time)
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Location & Contact

Guangzhou Office
Regional Office

Guangzhou Office

Regional hub for operations, partnerships, and market expansion in Greater China.

Room 3-A165, Unit 311, No.1 Mingzhu 1st Street, Hengli Town, Nansha District
3 min walk from Tianhe Sports Center
GMT+8 (China Standard Time)
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Location & Contact

Frequently Asked Questions

Quick answers to common questions about our products, services, and partnerships

We welcome partnerships with distributors, retailers, and other businesses in the health industry. Please contact our partnership team through the form above or email us at partnerships@waseda-biotech.co.jp with your company information and partnership proposal.

All our products are certified with FSSC22000 food safety certification and NSF International GMP. We also comply with Japanese Ministry of Health, Labour and Welfare regulations and have additional quality certifications for international markets.

Yes, we provide comprehensive technical support including product specifications, usage guidelines, storage recommendations, and scientific documentation. Our technical team is available to assist with any product-related questions.

We have established logistics networks in Japan and China, with capabilities to ship globally. We ensure proper cold chain management for temperature-sensitive products and provide tracking information for all shipments.

Yes, we offer custom formulation services based on your specific requirements. Our R&D team can work with you to develop unique products tailored to your market needs, leveraging our expertise in biotechnology and functional ingredients.

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